A 71-year-old woman claims she’s been banned from flying Air Canada after being removed from an August flight following a dispute over garbage in the cabin.
Just after 8 a.m. on Aug. 18, Ellen Flemming boarded Air Canada flight 8946 from Pearson International Airport in Toronto with her husband and two grandsons, according to Canadian outletGlobal News.
During the New Brunswick-bound flight, Flemming told the outlet, she got into a disagreement with a flight attendant after she “went to put my water bottle into the pouch in front of me” and discovered there was “wet garbage” inside.
However, when she called over a flight attendant to take care of the mess, she claims the male attendant told her, “I don’t do garbage” and that he then proceeded to swipe “my hand away…and the garbage flew all over.”
THOMAS CHENG/AFP/Getty
She then bought a ticket with another airline.
Air Canada confirmed to Global News that a passenger had been removed from the flight, and that local authorities had been called in to meet the flight.
Air Canada did not immediately respond to PEOPLE’s request for comment.
RELATED VIDEO: Pilot Makes Emergency Landing After Crew Member Gets ‘Sucked Halfway Out of the Window’ Mid Flight
The letter also claimed that there is no “ongoing prohibition” banning Flemming from traveling with Air Canada.
In a statement to Global News, the Peel Regional Police wrote that “based on the information received, it was determined that both parties were involved in a loud verbal dispute” but that “no criminal offenses were committed.”
Flemming told Global News she hopes the airline will apologize to her and reimburse her for the flight she booked after being kicked off the first plane.
“There needs to be some accountability,” she said. “Accountability for that flight attendant’s behavior, for his actions, accountability for being the cause of a flight getting turned around.”
source: people.com
